Step 1
Identity Verification
We confirm the account owner behind every vendor profile before selling begins.
Trust & Safety
Your Safety Is Our Foundation
Global WebStores protects every order with verified vendors, secure Nigerian payment rails, tracked delivery, and responsive dispute support designed for confident B2B buying.
Vendor verification
Five checks before vendors earn buyer trust
Every store moves through a structured review so buyers can see who they are dealing with before money changes hands.
Step 2
Business Verification
Registered businesses submit CAC or equivalent business records for review.
Step 3
Address Verification
Operating locations are checked so buyers know where orders are being fulfilled from.
Step 4
Catalog Review
Listings are screened for accuracy, prohibited goods, and clear product proof.
Step 5
Trust Badge
Approved vendors earn a visible trust badge that helps buyers shop with confidence.
Buyer protection
Escrow keeps payments protected until delivery is confirmed
Funds stay protected while vendors fulfill orders, and buyers get a clear path for refunds and disputes when something goes wrong.
1
Buyer pays
2
Platform holds
3
Vendor ships
4
Buyer confirms
5
Vendor paid
Refund timeline
Refunds processed within 5-7 business days.
Dispute process
File a dispute within 48 hours of delivery. Our team mediates within 24 hours.
Secure payments
Paystack-backed checkout with local payment flexibility
We process transactions through Paystack so buyers can pay the way they already do business across Nigeria.
Paystack secured
Checkout built for trusted payments
We never store your card details. All transactions are PCI-DSS compliant.
Cards
Accept debit and credit card payments securely through Paystack.
Bank Transfer
Give buyers a direct transfer option that fits Nigerian business workflows.
USSD
Support fast mobile-first checkout for customers without card-ready devices.
What buyers see at checkout
- Clear payment status before any shipment starts.
- Paystack-backed receipts and transaction records for every order.
- A single flow that supports cards, bank transfer, and USSD without confusing redirects.
Delivery guarantee
Orders stay protected through shipment and receipt confirmation
Payouts and tracking are designed so delivery proof matters, dispatch is visible, and vendors do not get paid ahead of confirmed fulfillment.
Confirmed before payout
Vendor payouts are released only after buyers confirm receipt or the order clears review.
Tracking and dispatch support
Integrated tracking updates and dispatch partners keep delivery status visible from shipment to handoff.
Report a problem
Tell us what happened and we will step in quickly
Report payment issues, delivery delays, suspicious vendor activity, or account concerns through this support form.
We respond within 24 hours.