title: "Buyer Protection for Delivery" description: "Buyer Protection keeps money safe until delivery, supports full refunds where needed, and protects marketplace and storefront orders."
Buyer Protection: Your Money Stays Safe Until Delivery
What it is
Buyer Protection keeps payment safe until delivery is confirmed. It covers orders placed on the marketplace and orders placed directly on a seller's storefront, so buyers can shop with more confidence and vendors can close sales faster.
Who it's for
It is for buyers who want clear protection before paying and for sellers who want fewer abandoned carts because customers feel safer checking out.
How it works
- The buyer checks out and the order enters a protected state instead of paying out immediately.
- Delivery is confirmed through the order flow, and that confirmation unlocks payout.
- If there is a real problem, the buyer can raise a dispute before money is released.
- Disputes are reviewed within 24 hours so genuine issues move quickly.
- If the order is not completed properly, there is a full refund path for the buyer.
Why it's different
Buyer Protection works wherever the sale happens on GlobalWebStores. A seller can win a customer from the marketplace, from search, or from their own storefront and still offer the same protected checkout experience.