title: "How to Order and Track" description: "Buy from a store, see the processing fee before payment, and track your order until delivery is confirmed."

How to Order and Track

What you'll do

You will go from product discovery to protected checkout and delivery confirmation. This guide helps buyers understand what they see at payment time and how the platform protects their money until the order arrives.

Steps

Explore the marketplace or visit a store directly. This lets you browse products the way you prefer, whether you discover something new or arrive through a shared store link. A direct store visit is especially useful when you already know the vendor you want.
Click "Buy now" and move into checkout. You will see the Processing fee (2.5%) before payment so the total is clear upfront. Seeing the full amount before you pay helps you decide with confidence.
Pay knowing your money stays protected until you confirm delivery. That protection makes checkout safer because the platform does not immediately release funds to the vendor. It creates a clear incentive for the order to be delivered properly.
Track the order from your customer dashboard and confirm when it arrives. Tracking keeps the process visible while the package is moving. Confirmation completes the order and releases the payment flow properly.
Open a dispute if there is a problem. The platform reviews disputes within 24 hours so issues do not sit unattended. That gives buyers a clear path when delivery or order quality goes wrong.

Tips

Review the full checkout total before you pay so there are no surprises. Confirm delivery promptly when the order arrives so the process closes cleanly for both you and the vendor.

Next guides

Open your free store → /register